How to Fully Erase Your iPhone

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If the iPhone is in your possession and you can turn it on.

1. On your phone, go to Settings > General > Transfer or Reset iPhone > Erase all content and settings > Erase this iPhone. Click continue.

2. Follow the prompts. Back up your content if necessary.

3. Enter your password and click the button on the top right that says "Turn Off".

4. It will ask you if you want to erase the phone. Click Yes.

5. Once it's erased, it will take you back to the home screen.

6. Your device is now fully erased and all data deleted.

7. There is no way of recovering your data from this device. 

If you cannot access your iPhone or if it doesn't turn on..

1. Go to icloud.com on another mobile, laptop or desktop. Log in with your Apple ID credentials.

2. Click on to your name to bring up the dashboard showing your list of devices. Click Find My Devices. It will ask you to sign in again.

3. Select the device you want to remove from your list of devices and click erase. It will remotely erase your device.

4. Then remove that device from your list of devices.

5. This will completely remove all data from your device and ensure no one can access it.

 

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How to Fully Erase Your Android Phone

1. First back up your personal data, so you don't lose it all

2. Navigate to and open Settings, and then tap General management.

3. Swipe to and tap Reset, then tap Factory data reset, and then review the information.

4. When you're ready, swipe to and tap Reset.

5. If you have a security lock set, you will be asked to enter the credentials.

6. Tap Delete All.

7. From there, you will be required to enter your account's password if you an account.From the

Your device will reset; when it turns back on, it will start from the initial setup screen.