Check our list to make sure we recycle your items. (we don't take TVs, microwaves or large appliances)

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Have just one item? Maybe check your cupboards for cables, cords, gadgets, old phones or loose doodads.

We're not plastic recyclers, so can't take any soft plastics or styrofoam. Remove them from all items.

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Cords and cables must be removed from the plastic bag. Remove all styrofoam from any other products.

Remove all reports or other papers from the folder. Group all X-rays in one or a few folders or in another bag. We will leave the folders as we do not recycle paper.

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Please do not leave multiple X-rays in individual folders.

We handle everything by hand and so wear the dirt with it. We appreciate it if you give things even a quick wipe!

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Wiping down items to remove dust, dirt and cobwebs. It helps keep toxins off our clothes and out of our lungs.

Box all items in cardboard only. Our facilities are too rough on plastic or other types of boxes.

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Don't have cardboard? No problem! We often bring buckets and leave the boxes or bags behind.

There's often extra cables, cords, old mobiles, doodads and stuff in a bottom drawer that never seems to get used but is kept just in case.

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If it hasn't been used in a year, consider adding it to the pick up. It may be time for a clean out.

Often items can be reused once the data is deleted. But, not if they are locked to your cloud account.

If you remove your phone or tablet from your cloud account, then reset it, it can be reused. Here's instructions.

To ensure your items aren't taken, leave them on your property, protected from rain, on your front doorstep, with a note, "for Lisa & Adrian".

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We never pick up from the verge. See our FAQs for more information.

Any item containing data that can be reused is securely wiped using Active@KillDisk.

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Items that can't be reused are fully shredded and smelted to become raw materials for manufacturing. No data survives either process.